Privacy Policy

Jili9 Privacy Policy
Protecting Your Data Our Commitment

Jili9 takes your personal information seriously. On this page, learn what data we collect, how we use it, and the steps we take to protect your privacy.

Last updated: January 2026

Jili9 (jili9.vu) has been trusted by millions of users across Bangladesh to deliver a safe and enjoyable gaming experience. This Privacy Policy explains what information is collected when you use the jili9 platform, how it is processed, where it is stored, and what rights you have.

Our Privacy Policy is built in accordance with international data protection standards. jili9 believes that users' personal data belongs to them, and safeguarding it is our fundamental responsibility. Under this policy, jili9 ensures your information is used only for necessary purposes.

Important Notice

By using the jili9 website or mobile app, you are considered to have agreed to this Privacy Policy. Please visit this page regularly, as jili9 may update this policy when necessary.

Privacy Protection Key features

SSL Encryption

Jili9 uses 256-bit SSL encryption to keep all your data and transactions secure. No third party can access or read your data.

KYC Verification

Jili9 follows a strict KYC process to keep your identity secure, preventing account fraud and unauthorized access.

Secure data storage

All your personal data is stored on encrypted servers. Only authorized personnel have limited access to the information they need.

No selling of data to third parties

Jili9 never sells your personal information to third parties. Only limited data is shared with authorized partners, strictly for the purpose of delivering our services.

24/7 Security Monitoring

Jili9's security team monitors systems around the clock and can detect any suspicious activity in real time.

Right to erasure

You may request deletion of your personal data at any time. jili9 is obligated to fulfill this request unless a legal obligation requires otherwise.


1. What We We collect information

To ensure the best experience on the jili9 platform and to meet legal obligations, we collect several types of information. This data falls into three main categories: registration information, user activity data, and technical information.

Information collected at registration
  • Full name and date of birth (for age verification)
  • Valid email address and mobile number
  • Residential address and country information
  • National ID or passport number (for KYC verification)
  • Preferred currency and language settings
Information collected during platform use
  • Gaming history, betting records, and transaction details
  • Deposit and withdrawal amounts and dates
  • Payment methods used (bKash, Nagad, Rocket, etc.)
  • Promotion and bonus usage history
  • Records of support team interactions
Automatically Collected Technical Information
  • IP Address & Device Identity (Device ID)
  • Browser type, operating system, and device model
  • Cookie & Session Data
  • Page visit times, click patterns, and navigation history
  • Referral source and marketing campaign codes

2. Information Purpose of use

Jili9 uses collected data only for specific, legitimate purposes. We never use your information for any other purpose without your consent. See below for how your data is used:

  • To create, verify, and manage your account
  • To process deposits, withdrawals, and other financial transactions
  • For distributing bonuses, promotions, and rewards
  • To ensure platform security and prevent fraud
  • To comply with legal and regulatory obligations (AML, KYC)
  • To improve user experience and deliver customized services
  • To identify and resolve technical issues
  • To send you promotional emails or notifications with your consent
  • To analyze gaming patterns and ensure responsible gaming

For any use of your data beyond what is described above, jili9 will obtain your explicit consent in advance. You may opt out of marketing communications at any time.


3. Information Sharing policy

Jili9 does not sell, rent, or trade your personal information to third parties. However, limited data may be shared in specific circumstances:

Service Providers & Partners

Payment gateways, game software providers, and cloud service providers that support jili9's operations. All such partners operate under strict confidentiality agreements.

Legal Authorities

Data may be shared when jili9 is legally required to do so — for example, by court order, a lawful request from law enforcement, or a regulatory authority's requirement.

Fraud prevention

Limited data may be shared with industry-standard security partners to detect money laundering or other financial crimes.

Business restructuring

In the event of a company merger or acquisition, data may be transferred, but the new entity will be bound by the same Privacy Policy.


4. Information Retention period

Jili9 retains different types of data for different periods. The table below provides full details:

Type of information Retention period Reason
Account & Identity Information Account closure + 5 years Legal Obligations & Dispute Resolution
Financial Transaction Records 7 Years AML Regulations & Tax Laws
Gaming History 3 Years Dispute resolution and auditing
Cookie & Session Data 30–365 Days User experience improvement
Support communications 2 Years Service Quality Improvement
Marketing consent records Consent withdrawal + 1 year Legal Evidence Retention

5. Cookies Policy

Jili9's website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use three main types of cookies:

  • Essential cookies: Used to maintain login sessions and ensure core platform functionality. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings, such as language and theme selections.
  • Analytics cookies: Used to understand user behavior and improve the platform. You can disable these at any time.

Cookies can be managed through your browser settings. However, disabling certain cookies may limit access to some features on jili9.


6. Your Your Rights

As a jili9 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Right of access

The right to know what information jili9 holds about you.

Right to rectification

Right to have inaccurate or incomplete information corrected.

Right to erasure

The right to request deletion of your data where no legal obligation requires its retention.

Right to restrict processing

Right to restrict the processing of your information under certain circumstances.

Right to data portability

The right to receive your data in a machine-readable format.

Right to Object

Right to object to the processing of your data for marketing purposes.


7. Minors Privacy

Jili9 strictly prohibits anyone under 18 from creating an account or playing games. We do not knowingly collect personal information from minors. Age is verified at registration, and additional proof of identity may be requested in suspicious cases.

Special Notice for Parents

If you discover that your child has registered on jili9, please contact our support team immediately. We will promptly close the account and delete all associated data.


8. Security Measures

Jili9 employs industry-leading technical and organizational measures to protect your personal information. Our security framework is reviewed and upgraded on a regular basis.

  • All data is protected with 256-bit AES encryption
  • Data protected in transit via TLS 1.3 protocol
  • Two-factor authentication (2FA) available
  • Regular third-party security audits and penetration testing
  • Strict data access policies and regular training for all staff
  • 24/7 system monitoring and anomaly detection

That said, no data transmission over the internet is 100% secure. In the event of a data breach, we will notify you within the timeframe required by applicable law.


Frequently asked questions (FAQ)

No, jili9 never sells your personal information to third parties. Limited data is shared only with partners bound by strict confidentiality agreements where necessary to provide our services, such as payment processors or game software providers.

Yes. As a jili9 user, you have the right to access your data. Much of this information is available directly through your Account Settings. For a full data request, contact our support team and you will receive complete information within 30 days.

When an account is closed, certain data must be retained for a defined period due to legal obligations — for example, financial transaction records are kept for 7 years. However, marketing data and non-essential information are deleted immediately.

The jili9 app requests only the permissions it needs — such as notification access for push notifications and gallery access for profile photos. It does not access unrelated data like your contact list, SMS, or call logs.

If significant changes are made to the Privacy Policy, jili9 will notify you via email and an on-platform announcement. The date of the latest update is always displayed on this page.
Security certification
SSL/TLS Secured
256-bit Encryption
Licensed platform
Internationally Licensed
AML Compliant
Anti-money laundering
KYC Verified
Identity protection guaranteed
Contact us

For any privacy-related questions or requests, please contact our support team.

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